lead with confidence
Build practical experience leading teams, making sound decisions, and keeping assigned stores focused and supported.
Team Leader - General Trias
General Trias,
Philippines
General Trias,
Philippines
at a glance
Full-Time
On-Site
Shifting Schedule
make the store great, one day at a time
As a Daily Joe Team Leader, you will lead the store toward consistent standards, strong performance, and a better customer experience. You will coach the store team, strengthen day-to-day operations, and make sure every shift delivers the quality and service people expect from Daily Joe.
Responsibilities
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Store Operations: Oversee assigned store and ensure smooth daily operations, proper opening and closing, store readiness, and complete shift turnovers.
- Team Leadership: Guide, coach, and support Baristas while monitoring attendance, punctuality, shift coverage, and overall team performance.
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Product and Service Standards: Monitor drink preparation, recipe accuracy, portioning, presentation, and customer service to maintain a consistent Daily Joe experience across stores.
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Cash and Inventory Control: Oversee cash handling, POS reconciliation, cash turnover, inventory counts, stock levels, FIFO/FEFO compliance, and the timely reporting of discrepancies.
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Cleanliness and Food Safety: Ensure stores, equipment, workstations, and customer areas remain clean, organized, sanitized, and compliant with food-safety standards.
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Customer and Store Issues: Resolve operational and customer concerns promptly, coordinate corrective action, and escalate major issues when necessary.
- Reporting and Compliance: Review and submit accurate sales, inventory, incident, and operational reports while ensuring compliance with company policies, store procedures, control measures, and Daily Joe’s 5Cs.
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Store Improvement and Support: Assist with promotions, audits, training, team communication, and initiatives that improve store performance and the customer experience.
Must Have
- Bachelor’s degree in Business Administration, Hospitality Management, or a related course.
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At least 1-2 years of experience in food service, retail, hospitality, or a similar customer-facing operation
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Experience leading a team and overseeing day-to-day store operations
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Strong understanding of cash handling, inventory control, sales reporting, and basic operational procedures
- Strong organization, communication, and decision-making skills
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Willing to work shifting schedules, including weekends and holidays when needed
Nice to have
- Experience in a café, food service, retail, or hospitality role
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Experience conducting store audits, coaching team members, or facilitating training
- Familiarity with sales analysis, performance tracking, and operational improvement
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Knowledge of food-safety standards and inventory practices such as FIFO and FEFO
how we hire
1
application review
Applications are reviewed within three business days.
2
initial interview
A quick conversation to get to know you and your experience.
3
role assessment
A short exam to assess your knowledge and fit for the role.
4
final interview
A conversation with the hiring manager to explore what you can bring to the role.
5
offer discussion
A walkthrough of the offer, benefits, and start date.